Questions about a personal loan?
If you're thinking about applying for a personal loan, access our Online Application. It's secure, only takes a few minutes to submit, and you're under no obligation to accept an offer. After applying, a CitiFinancial branch Account Executive will contact you to discuss your loan options and answer any questions you have.
Frequently Asked Questions
Please review our FAQ's for answers to the most common requests and questions about our products, how to apply, how to manage your account online, and more. See all FAQ's.
Locate Us
Find your branch address and phone number using our Branch Locator if you have questions about your account.
Call Us
Call 1-800-995-2274 to speak with a representative 24 hours a day, 7 days a week.
General Inquiry
Have a general comment? Want to offer us some feedback on our website? Send us an email.
Write Us
Mail general correspondence to:
CitiFinancial Customer Service
NTSB-2320
6801 Colwell Blvd.
Irving, TX 75039
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